Payment Policy for YOUTOPIX

Effective Date: 17/07/2025
Website: https://youtopix.com
Email: contact@youtopix.com
Phone: 078 1309 8729

At YOUTOPIX, we strive to provide a smooth, secure, and convenient shopping experience. This Payment Policy outlines the various payment methods accepted, along with important information about billing, security, and payment processing.

1. Accepted Payment Methods

We accept the following methods of payment for all purchases on our website:

  • Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, and American Express.

  • PayPal: For a quick and secure payment option, we accept payments through PayPal.

  • Bank Transfer: You can also make payments through direct bank transfer. Please note that orders will only be processed after the payment is successfully received.

  • Gift Cards: We accept gift cards issued by YOUTOPIX or any applicable partner retailers (if applicable).

2. Currency

All prices on our website are displayed in GBP (£), and all payments will be processed in GBP. If you are shopping from outside the United Kingdom, your bank or payment provider may apply an exchange rate depending on your location.

3. Payment Authorization

By submitting your payment details, you authorize YOUTOPIX to charge your chosen payment method for the total order amount, including taxes, shipping costs, and any applicable fees. If your payment is declined for any reason, we will notify you, and your order will not be processed until the issue is resolved.

4. Security and Encryption

At YOUTOPIX, your security is a top priority. We use industry-standard encryption methods to ensure your payment details are safely processed. All transactions are handled by trusted third-party payment gateways that comply with Payment Card Industry Data Security Standards (PCI DSS).

  • SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to encrypt sensitive data during transmission.

  • Payment Gateway Security: Payments are processed by secure, trusted payment processors such as PayPal, Stripe, and major banks.

5. Billing Information

When making a purchase, you will be asked to provide accurate billing information, including your name, address, and payment details. It is important that you provide the correct billing information to ensure a smooth payment process and avoid any delays with your order.

6. Payment Confirmation

Once your payment is successfully processed, you will receive an order confirmation email with the details of your purchase. If you do not receive a confirmation email within 24 hours, please check your spam/junk folder, or contact us at contact@youtopix.com to confirm your order status.

7. Failed or Declined Payments

If your payment is declined, you will be notified immediately, and your order will not be processed. You can try using another payment method or contact your bank for further assistance. YOUTOPIX is not responsible for any declined payments or transaction issues caused by your bank or payment provider.

8. Payment Disputes

If you believe that there has been an error with your payment or billing, please contact us immediately at contact@youtopix.com. We will review the situation and resolve any discrepancies as quickly as possible.

9. Refunds and Chargebacks

Refunds for returned items will be processed according to our Return Policy. Refunds will be issued to the original payment method used during purchase. Please note that if a chargeback is filed, we may be required to provide relevant documentation to your bank or payment provider, which may delay the refund process.

10. Payment Terms and Conditions

By using any of the payment methods listed above, you agree to comply with the applicable payment terms and conditions of your bank or payment provider. YOUTOPIX is not liable for any fees or issues caused by third-party payment processors.