

Sales policy
Sales Policy
Effective Date: January 11, 2025
At Youtopix NEXTVTECH, we aim to provide our customers with high-quality computer accessories and excellent service. Our Sales Policy outlines the terms and conditions for purchasing products from our website. By placing an order with us, you agree to the terms outlined in this policy.
1. Order Placement
- Placing an Order: When you place an order on our website, you are making an offer to purchase the products in your cart. We reserve the right to accept or decline your order based on product availability, pricing, or other factors.
- Order Confirmation: After you place an order, you will receive an order confirmation email containing details about the products you have purchased. This email does not constitute acceptance of your order.
- Order Processing: We will begin processing your order once payment is confirmed. Orders are processed within 2-5 business days, excluding weekends and holidays.
2. Product Availability
- Stock Availability: All products are subject to availability. While we make every effort to ensure that our products are in stock, we cannot guarantee the availability of all items at all times. If an item you ordered is out of stock or unavailable, we will notify you and provide alternatives or offer a refund.
- Product Descriptions: We strive to provide accurate descriptions and images for all products. However, product specifications, features, and availability may change without notice.
3. Pricing and Payment
- Pricing: All prices are listed in USD and are subject to change at any time. The price you pay for a product will be the price listed at the time you place your order. Sales tax, shipping fees, and other charges may apply and will be added during the checkout process.
- Payment Methods: We accept a variety of payment methods, including major credit and debit cards, as well as secure online payment gateways. Payments are processed securely through trusted payment providers.
- Order Cancellation: If you wish to cancel your order, please contact our customer support team immediately. Orders can only be canceled before they are shipped. Once your order has been processed and shipped, it cannot be canceled, but you can return the item in accordance with our Return & Exchange Policy.
4. Shipping and Delivery
- Shipping Methods: We offer various shipping options based on your location and preferences. Shipping costs and delivery times will be calculated at checkout. For international orders, customs duties, taxes, and shipping fees may apply.
- Shipping Confirmation: Once your order has been shipped, you will receive a shipping confirmation email with tracking details.
- Delivery Times: Estimated delivery times are provided based on the shipping method chosen at checkout. Delays may occur due to external factors, such as weather conditions or carrier delays.
5. Returns and Exchanges
- Return Eligibility: We accept returns and exchanges for most items within 30 days of receipt. To be eligible for a return, the product must be unused, in its original packaging, and in resalable condition.
- Return Process: To initiate a return, please contact our customer support team at contact@youtopix.com. You will be provided with return instructions and a return authorization number. The customer is responsible for the return shipping costs unless the return is due to our error.
- Refunds: Refunds will be processed to the original payment method after the returned item is received and inspected. Shipping fees are non-refundable unless the return is due to a mistake on our part.
6. Promotions and Discounts
- Promotions: From time to time, we may offer discounts, sales, or promotional offers. These promotions may be subject to specific terms and conditions, such as limited-time availability or product exclusions.
- Coupon Codes: If you have a valid coupon or discount code, it must be applied during the checkout process. Discounts cannot be applied retroactively after the order has been placed.
7. Customer Support
- Support Services: Our customer support team is available to assist with any issues related to orders, returns, or product inquiries. You can contact us via:
- Email: contact@youtopix.com
- Phone: 918-716-2264
- Order Tracking: Once your order is shipped, you will receive a tracking number to monitor the progress of your shipment. For any issues or inquiries regarding your order, please contact our customer support team.
8. Limitation of Liability
- Limitation: Youtopix NEXTVTECH is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. Our liability is limited to the purchase price of the products ordered.
9. Terms Acceptance
By placing an order with Youtopix NEXTVTECH, you confirm that you have read, understood, and agree to these Sales Policy terms. These terms are subject to change at any time, and any updates will be posted on this page.
Thank you for shopping with Youtopix NEXTVTECH! We are committed to providing you with quality products and excellent customer service. If you have any questions, please don’t hesitate to contact us.