At Youtopix, we strive to provide our customers with an exceptional shopping experience and the highest quality products. Our sales policy outlines the terms and conditions that govern the sale of our products. Please read this policy carefully before making a purchase.
1. Product Availability
All products listed on our website are subject to availability. We make every effort to ensure that our inventory is accurate and up-to-date. However, in the event that a product you have ordered is out of stock, we will notify you as soon as possible and provide you with the option to select an alternative product or receive a full refund.
2. Pricing
All prices are listed in USD and are subject to change without notice. We strive to ensure that all pricing information on our website is accurate; however, errors may occasionally occur. In the event of a pricing error, we will notify you and provide you with the option to proceed with the correct price or cancel your order.
3. Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Apple Pay
- Google Pay
All payments are processed securely through our payment gateway. Your credit card information is not stored on our servers.
4. Order Confirmation
Once your order is placed, you will receive an order confirmation email with the details of your purchase. Please review this email carefully and contact us immediately if there are any discrepancies. Your order will be processed and shipped once payment has been confirmed.
5. Shipping and Delivery
We offer worldwide shipping through trusted carriers. Shipping costs and delivery times vary based on your location and the shipping method selected at checkout. Estimated delivery times are provided as a guide and may be subject to delays beyond our control.
6. Returns and Exchanges
Your satisfaction is our top priority. If you are not completely satisfied with your purchase, you may return or exchange your item within 30 days of receipt. Please note the following conditions:
- Items must be returned in their original condition, with all tags and packaging intact.
- Custom or personalized items are not eligible for return or exchange.
- Shipping charges for returns or exchanges are the responsibility of the customer unless the item received was damaged or incorrect.
To initiate a return or exchange, please contact our customer service team with your order details.
7. Warranty
Youtopix handbags are crafted with the highest quality materials and workmanship. We offer a one-year warranty on all our products against manufacturing defects. This warranty does not cover normal wear and tear, accidental damage, or misuse. If you believe your product is defective, please contact our customer service team for assistance.
8. Privacy and Security
We are committed to protecting your privacy. All personal information collected during the order process is used solely for the purpose of fulfilling your order and providing you with the best possible service. We do not share your information with third parties, except as necessary to process your order. For more details, please review our Privacy Policy.